Guest Service Representatives - Seasonal Full and Part-Time Positions Available

Build-A-Bear Workshop, Inc
Job Description

Looking for a flexible place to work while you earn extra cash for the holiday season?  Our schedules include days and/or evenings and require a minimum of one weekend shift per week. Training sessions begin in October.


  • Assist guests with on-line merchandise selection and order placement, resolve order discrepancies, update guests on shipping status
  • Provide details on party packages/offerings and schedule parties for guests
  • Prepare and issue any follow-up, written guest communication
  • Answer other general guest inquiries


  • Minimum of a high school diploma; an Associate or Bachelor’s degree is preferred
  • A strong ability to articulate and communicate clearly over the phone and in writing
  • A minimum of one year customer service or retail work experience
  • Proficiency in Microsoft Word, Outlook, and Excel
  • A high level of enthusiasm and the ability to multi-task as well
  • Knowledge of Build-A-Bear® product and our brand is a plus!
  • Must be able to work a minimum of 15 to 20 hours per week.
Apply online at  Choose World Bearquarter/Call Center

Build-A-Bear Workshop® offers an exciting, fun and fast -paced work environment.  One of our core values is ‘Embrace’ – we value the diversity, individuality and background of our associates, Guests and business partners and we cultivate an environment of inclusion.  Come see the difference in our company culture!

Contact Information

Our vision is to be instrumental in connecting Asian American businesses and organizations in the St. Louis region as well as positioning this region to be internationally competitive.